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The latest:
Nearly half of occupation-specific ChatGPT use — 43.5% — involves tasks tied to a different job, according to OpenAI Economic Research’s analysis of over 800,000 messages from U.S. users, a pattern the company calls “task crossover.”
Details:
• Biggest crossover: 77% of customer-experience tasks, 75% of designers’ and 69% of HR workers’ fall outside their occupation.
• Farthest-traveling work: marketing and engineering tasks appear most often among workers outside those two fields.
• Company size: crossover runs higher at small firms (18.9%) than at large ones (16.3%).
What to watch:
The report is the first in OpenAI’s “Work at the Frontier” series, which it plans to publish regularly. A later signal to watch: when firms convert this task crossover into new job titles and descriptions.
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